Standards

Cara is committed to your rights as an individual

At Cara, we see people first. We want to get to know you and the people who are important to you. We want to know what makes you tick, what you like and dislike and how we can best work with you.

Above all, you and everyone we support will be treated with care, dignity, respect and safety.

Cara is accredited to provide support and work with children and adults with disability

Cara is priviledged to support children and adults with disability.

Some of the children we work with, for one reason or another, cannot live with their parents or family. These children are under the Guardianship of the Minister for Education and Child Development.

To ensure the rights of Children under the Guardianship of the Minister are upheld, Cara has endorsed the Charter of Rights for Children and Young People in Care.

Cara supports all children who we work with to reach their full potential in a safe, nuturing and fun environment. As such, Cara also abides by the legislated requirements for Children's Residential Facility Licensing as outlined in the Family and Community Services Act 1972 and in line with the Children's Protection Act 1993.

Cara is certified  to provide accommodation and respite services to persons with severe and multiple disabilities under the globally-recognised International Standards Organisation (ISO) ISO 9001:2008 Quality Management system. ISO certification provides assurance about Cara’s ability to satisfy a robust set of quality requirements and enhance customer satisfaction.

Industry standards

These Industry Standards set out expectations of service delivery by organisations providing support and Cara is proud to uphold them.

Charter of Rights for Children and Young People in Care: Cara endorses this Charter of Rights.

Click here to download the Charter.

National Standards for Disability Services: Cara is committed to the National Standards for Disability Services and the human-rights principles that underpin them. The Standards have been integrated into Cara's Quality Management System.

Click here to access the Standards.

Click here to access an Easy English version of the Standards.

Click here to access 15 different lanugage translations of the Standards.

United Nations Convention on the Rights of Persons with Disability: Cara is committed to upholding the Convention.

Click here to access the Convention.

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